Privacy Policy

1. Information We Collect

We collect personal information directly from you when you interact with our website. This includes:

• Account Information: When you sign in via Google Sign-In, we collect your name, email address, and profile picture, as authorized by your Google account settings.
• Waitlist & Profile Data: If you join our waitlist or update your preferences, we collect your WhatsApp/phone number, Instagram handle, and communication preferences.
• Event Registration details: When booking a ticket, we may collect event-specific information, such as dietary restrictions, food allergies, or medical/health disclosures necessary to host you safely at our events.
• Inquiry Data: When you contact us through our website inquiry form, we collect your name, email address, and the content of your message.

2. Third-Party Payments (Razorpay)

All ticket bookings and payments are processed securely through Razorpay, a third-party payment gateway. The Clique does not collect, access, or store your credit card numbers, bank account details, or other sensitive payment credentials. All transactions are handled directly by Razorpay in compliance with Payment Card Industry Data Security Standards (PCI-DSS).

3. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, including:

• Confirming event bookings, issuing ticket passes, and compiling guest lists.
• Communicating with you regarding waitlist updates, reservation openings, and upcoming events.
• Responding to your inquiries and support requests.
• Managing your dashboard access and customization preferences.
• Adapting menu plans and venue accommodations to respect dietary restrictions or health disclosures.
• Analyzing website traffic and usage patterns to optimize performance.

4. Cookies and Session Tracking

We use secure cookies and related technologies to handle authentication sessions (managed securely via NextAuth). These cookies are essential for verifying your identity when you sign in via Google, enabling your persistent dashboard session, and maintaining security. You can adjust your browser settings to reject cookies, but doing so will prevent you from signing in or booking events on our website.

5. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information under the following limited circumstances:

• Service Providers: We share data with reliable third-party service providers (such as hosting networks, payment processors, and automated email services) who assist in running our business.
• Venue & Catering Partners: We may share generalized or event-specific dietary preferences or health disclosures with our partner venues or caterers to ensure your safety, but we do not share your full profile or contact details with them.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities in India.

6. Data Security

We employ standard security protocols and secure socket layer (SSL) encryption to protect your data during transmission and storage. While we take reasonable and appropriate measures to safeguard your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to manage the personal data we hold about you:

• You can access and update your profile details and preferences directly from your User Dashboard.
• You may opt-out of promotional communications by updating your dashboard settings or using the contact details below.
• You can request the deletion of your account and personal data from our systems by sending a written request to our support email.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please feel free to reach out to us at info@theclique.com.